Returns & Exchanges

At INMO XR, we stand behind our augmented reality technology and offer a 30-day return window for all hardware in original condition. If you are not completely satisfied with your AR experience, our support team is here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Device

  Place the INMO XR glasses, charging cables, and accessories back into the original premium packaging to ensure the electronics are protected during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our technical team verifies the device's condition and functionality, your refund will be processed to your original payment method within 5-7 business days.